All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at info@vibeplate.com to obtain a Return Merchandise and the return form provided, then
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return or exchange three (3) days from the receipt of your item to process your return or exchange Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● The customer is responsible for freight charges to and from VibePlate in its original packaging
● VibePlate reserves the right to withdraw the warranty if this product has been damaged through negligence and unusual usage that would not be normal for this type of equipment.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
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VibePlate is a top fitness company known for its high-quality vibration exercise machines that enhance workouts and promote overall well-being. We empower individuals to achieve their fitness goals through innovative equipment and cutting-edge technology.
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